Frequently Asked Questions

  I am a member of the ambulance club. Why am I getting a bill?
  I have insurance. Don't they cover this?
  I do not have any insurance. What are my payment options?
  I cannot afford this bill. I am on a fixed income. Will you consider forgiving or reducing this bill?
  I received a check from the insurance company made out to me/spouse. How do I use this to pay for my bill?
  I received a check from the insurance company, but it only covers a portion of my invoice. Will you accept this as payment in full?
  I am a member of the ambulance company, and I received a check from the insurance company made out to me/spouse. Do I have to pay this to you?
  I want to provide my insurance information. How do I do that?
  What is the difference between a BLS and ALS emergency transport?
  Why won't Medicare pay for this ALS bill?
  Why do you need my signature when I have Medicare?
  My insurance only paid a portion of my bill, but I also have insurance with another company. Can you bill them?
  My father/mother is elderly and they do not understand their bills. Can you send their bills to me? Would I then be responsible for paying anything?